Terms of Service

Appointments

Appointments can be booked via phone, WhatsApp, or through our website. We recommend booking in advance to secure your preferred time slot.

Cancellation Policy

We understand that plans change. If you need to cancel or reschedule your appointment, please inform us as soon as possible. This allows us to offer your time slot to another client.

Late Arrivals and Delays

If you anticipate being late for your appointment, please contact us immediately. We will do our best to accommodate you. However, if you arrive significantly late without prior notice, we may need to prioritize other appointments and reschedule yours to another available time.

No Refunds

All services are non-refundable. We take pride in the quality of our work, and our beauticians are trained professionals who deliver results-driven care.

Payments

We accept DuitNow QR payments, bank transfers, and cash at our premises. Payment is due upon completion of your service.

Conduct

We expect all clients to treat our staff and other customers with respect. We reserve the right to refuse service to anyone who displays abusive or inappropriate behaviour.

Limitation of Liability

Golden Glow Beauty Salon is not liable for any allergic reactions, injuries, or damages that may occur during or after your treatment, except where caused by our negligence. Please inform your beautician of any allergies or medical conditions prior to your service.

Changes to These Terms

We may update these terms from time to time. Continued use of our services after any changes indicates your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Last updated: August 2026